Account Deletion Request

Coach Kai lets you delete your account and associated data at any time.

How to delete your account (in the app)

1. Open the Coach Kai app
2. Go to "You" tab
3. Go to Settings (top right corner)
4. Select "Delete Account" option at the bottom of the Settings options
5. Follow the on-screen steps to confirm

What happens after you request deletion

• Immediate account access removal: As soon as you confirm deletion, your account will be disabled, and you will no longer be able to sign in.
• Data deletion timeline: We will delete your account and associated app data within five (5) business days.
• Confirmation: After deletion is complete, we will send a confirmation email to your registered email address.

What data is deleted

When your deletion request is completed, we permanently delete the following data associated with your account:

• Account information – Email address and login credentials; profile details such as name, age, and gender (if provided)
• User-generated content – Recipes you have created in the app; any notes or custom entries associated with those recipes
• Meal and nutrition data – Food and meal logs; calorie and nutrition estimates; habit tracking or goal-related entries
• Uploaded media – Voice recordings used to log meals or extract calorie information; photos uploaded for food recognition or calorie estimation
• App preferences – Saved settings, preferences, and personalization data

After deletion, this data is no longer accessible and cannot be recovered.

Support

If you have trouble accessing the in-app deletion option or believe your request was not processed, contact us at:

hello.coachkai@gmail.com